Banks have previously been known for their slow service in providing small business loans however the success of small business online lenders is helping to increase their interest and banking models; with banks expected to begin broadening personal and business lending in the current environment, small businesses appear to provide the best market opportunity; American Banker details some specific areas where banks can upgrade their technology for better competitive positioning in the small business lending market including: online applications, electronic documentation, increased online disclosure and optimized lending processes based on targeted borrowers. Source