Betterment has announced a new service that will offer professional advice from certified financial planners for an additional fee; the firm has structured the new service in two tiers providing for annual and unlimited advice; the annual access will be charged an additional 40 basis points with a minimum investment required of $100,000; the unlimited access will charge 50 basis points and require a minimum of $250,000; the new offering will target high net worth clients however the company will continue to maintain its $0 minimum investment; it is expected that robo adviser services will evolve to a hybrid model providing both automated and human services; Vanguard and Schwab offer a hybrid model with human advice available by phone or video chat. Source
