Robots have begun helping to take over menial tasks at banks and now there is talk that a full back office operation is not far away; “I think we’re going to see it move from a few narrow functions to across the enterprise,” said Alan McIntyre, the industry managing director for banking at Accenture; making these changes will help banks to cut costs and improve efficiency, at least when times get extremely busy; banks won’t yet fully remove the human component but the trend is moving in the direction of more automation when running the back office. Source
