The increased use of AI in financial services is inevitable, but for it to fully flourish, many issues must be addressed, including legal, educational and technological ones. As they get resolved, several factors will still increase use in the interim.
Glia's voice banking solution extends its Al-powered virtual assistants to banking customer phone calls, replacing menu-based IVR technology.
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Fiserv's initiative in Argentina will make Pix available to Brazilians outside their home country for the first time.
Organized crime groups are exploiting gaps in detection technology to orchestrate financial fraud on a massive level simultaneously across multiple businesses and geographies. The result? Actual fraud rates are multiple times higher than reported
Petro, Venezuela's oil-backed crypto is falling. Users are reporting paralysis, little acceptance among the public and a government overhaul.
State regulators are stepping into action to regulate earned wage access. But the process is slow and could create a mismatch for providers.
In a case that has taken three years to reach a verdict, XRP token is found not to be a security. But Ripple isn't completely off the hook.
Real-time payments systems have globally increased the threat of related fraud. Will FedNow follow the trend?
Is embedded finance dead? Ahon Sarkar said your answer depends on where you fit into the ecosystem. Sarkar is the general manager of Q2’s Helix division. Helix works with companies to make personalized banking products.
Banks have a treasure trove of data at their fingertips but they need to analyze and segment this data before it can become truly useful