In an article from Quartz several stories are outlined sharing how SoFi has helped borrowers get re-employed or negotiate for higher salaries; in one example Joanna Mathews was laid off and called SoFi to get forbearance on her credit consolidation loan which was approved; Joanna was subsequently assigned a counselor to help in the process to find employment, speaking weekly to her counselor; Joanna attended webinars on writing resumes and interviewing, eventually landing 15 interviews; after a three month search Joanna was employed again; in another story a borrower reached out to a SoFi coach for tips on salary negotiation, bargaining for an additional $6,000 per year using tips from SoFi. Source