Personetics Act will be offered to banks as a way to help their customers pay off their student loans ahead of schedule; the tool will use the Nudge Theory by identifying students who can repay loans quicker and helping them to do so or automatically pay more than the usual payment for them; David Sosna, Personetics’ co-founder and CEO tells Banking Technology, “we’re able to identify windows of opportunity for customers to make these extra payments with no effort on their end.” Source.
Banks speaking at the BankAI conference this week talked at length about what artificial intelligence means in consumer banking; “We have to keep up and we have to stay ahead,” said Diane Morais, president of consumer and commercial banking products at Ally Bank according to American Banker; the banks also talked through current use cases for AI and what the future might look like for banking. Source.
Hong Kong-based TNG FinTech Group Raises a $115mn series A round; the round was led by New Margin Capital, with participation from Nogle Group and Infinity-KBR Group; the funds will be used to expand globally and invest in new technologies including blockchain. Source.
Bank of America Merrill Lynch says they are implementing HighRadius, an enterprise software AI solution to speed up reconciliation of receivables; they specifically are looking to focus on the bank's largest business clients; HighRadius uses AI, machine learning and optical character recognition to match a payment to a receivable; this will help cut down on some of the labor intensive work and more efficiently be able to send payment reminders to clients; BAML is the latest bank using AI to improve processes and cut cost. Source
Andrew Ng, former artificial intelligence chief of Baidu and founder of Google Brain, is launching a new online course for deep learning; the course will be available through the online education site he co-founded, Coursera, and will include content from his popular machine learning course at Stanford where he is currently a professor. Source
In an address to the 19th CPC National Congress Xi called for bigger efforts to increase growth in internet based companies, big data and artificial intelligence; “We will make sure that our payment, wealth management and credit services can improve the welfare of the unbanked and underbanked population,” said Ant Financial CEO Eric Jing who was responding to another section of Xi’s speech which looks for the economy to better serve everyone. Source.
As more banks start utilizing new technologies like artificial intelligence and blockchain current employees are beginning to worry about their future; Lyn Hall-Fore, U.S. director of BSA/AML compliance tells American Banker, “We told them, this is to make your job easier and better and give you more capacity to think, but still meet your production quotas”; finding the right balance will be a struggle as banks continue to innovate. Source
Source reports on the operational costs associated with loans and how automation and artificial intelligence (AI) can help reduce those costs; automation can now replace manual processes such as credit checks, data consolidation, onboarding, loan documentation, know your customer and more; robotics and AI are also assisting in risk analysis for SMEs; additionally, machine learning solutions have also been evolving to evaluate thousands of data points from various sources; as these solutions evolve, banks too will need to integrate greater automation to stay competitive. Source
Open banking is facilitating innovation across the banking sector and ING has plans to use it for voice automated artificial intelligence services; the bank's vision includes voice automated banking services through devices such as Amazon Alexa and Google Home, where digital assistants can pay bills and provide personalized advice through voice prompts; the bank is seeking to utilize new concepts being developed in Europe and has invested EUR800 million ($945 million) in a digital transformation. Source
At LendIt's Lang Di Fintech conference this July in Shanghai, Up Financial CEO Steven Yuan talked about the power of big data and artificial intelligence for the economy; he calls this intelligent finance and believes that using these tools will allow for investing to come to the masses; he also thinks that the tools can help to lift up the broader economy; he points to a report by Boston Consulting Group about China's private investable assets in the next three years and believes there is an enormous opportunity to leverage wealth management; Up Financial's goal is to create a personalized new financial system for individual investors and big data plus artificial intelligence will allow for them to potentially reach these goals. Source