Banks have started to push a lot more of their technology investment into mobile; banks like Capital Bank in North Carolina has seen a jump in mobile usage from 17 percent three years ago to 43 percent today; while most banks have a mobile app experience they do not offer all the features that are found online; while banks are making progress there is still significant innovation ahead. Source.
While banks might have initially been slow to act when it came to embracing digital strategies they are now able...
Big banks like J.P. Morgan Chase and Wells Fargo have developed new mobile only banking apps in an effort to attract younger customers; “It’s about helping people start in banking and doing it in the way that fits their lifestyle,” said Steve Ellis, executive vice president and head of the Wells Fargo Innovation Group, to Business Insider; the banks are looking to get users at a younger age then keep them over the lifetime with additional product offerings; focusing on the consumer experience and new technology will help the banks to claw back some of the market that fintech companies have taken. Source.
PayKey, a mobile banking fintech, raised a $10mn series B round led by MizMaa; other investors include SBI Group, Digital Ventures, SixThirty, Fintech71 and The FinLab; the company plans to use the funds for global expansions and further product development; PayKey has a mobile banking keyboard that allows users to complete actions without opening the specific bank app. Source.
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