Chase will soon allow credit card customers to use voice authentication when dialing the call center, which will help to cut down on additional security questions; Chase will join TD, HSBC, Barclays and ANZ Banking Group in using voice authentication; the voiceprint is securely stored as a mathematical equation, and only works for verification with the bank’s system according to reporting by TearSheet; representatives can ask further authentication questions if needed, almost 30 percent of calls are requests for account access and improving efficiency will cut down on costs as well as time. Source.
Punjab National Bank in India recently was the victim of a fraud that cost the bank more than $2bn; some have argued that if the system in which the bank used was on the blockchain the fraud would not have happened or it would have been detected quickly; banks still operate on systems that don’t always connect or still involve a lot of paper; enlisting blockchain will help to make the process more efficient, transparent and safe; when this could be implemented is a different question as banks have started testing the new technology, it has yet to be widely adopted across the globe in banking. Source.
Fintechs helped banks step up during both rounds of PPP and now a group of fintech firms are helping to...
Online franchise business lender ApplePie Capital has announced the acquisition of Funding Solutions, LLC and the appointment of Ronald Feldman as chief development officer; Funding Solutions is a six-person franchise loan consulting firm based in Michigan and will help business and product development for the firm; supporting ApplePie Capital's brand portfolio and product strategy, Ronald Feldman will also bring significant franchise market experience from roles at FranData, Franchise America Finance and The Siegel Financial Group. Source
Digital wealth management startup Wealthsimple raised $75mn from the digital investment arm of Germany’s Allianz, Allianz X, along with early...
ProShares and VanEck have both decided to withdraw their ETF filings with the SEC; VanEck filed for an actively managed Bitcoin Strategy ETF and ProShares said it was launching a suite of bitcoin ETFs; neither company responded to requests for comment; it is widely believed that bitcoin ETFs are the next step for the new currency. Source.
P2P payments app Zelle saw a 60 percent jump in volume during the 4th quarter, 40 percent of which came...
At the CB Insights conference last week Max Levchin, the CEO and Co-founder of Affirm, talked about the status of...
In the early days at Charles Schwab Corp. the company was seen as a discount broker for amateurs and was...
Most financial services firms look to educate users by having a blog or providing some links to resources; Acorns CEO Noah Kerner says the company wants to go further, they have their own online magazine, interviews with celebrities and provide financial how tos; they will also push content to you based upon how you use the app, trying to customize your experience; the big difference they see is when they combine education with the app experience, helping to move education beyond just reading articles. Source.